Updated 13-1-17
Found the fare table on it website. Much better color scheme.
http://www.mymrt.com.my/en/sbk/travel-info
Found the fare table on it website. Much better color scheme.
http://www.mymrt.com.my/en/sbk/travel-info
Really frustrating that the MRT cannot communicate the fares properly.
No printed or web materials 6 days before the free rides end. Only a poorly printed "cashless" fare table (above) pinned at the station with bad color scheme. I want to believe these are teething infancy operational issues.
Results. Very dissatisfied potential customers.
Lesson. Communications and customer engagement should not be taken lightly.
No printed or web materials 6 days before the free rides end. Only a poorly printed "cashless" fare table (above) pinned at the station with bad color scheme. I want to believe these are teething infancy operational issues.
Results. Very dissatisfied potential customers.
Lesson. Communications and customer engagement should not be taken lightly.
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